Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I would like to highly recommend Catia as an exceptional guide in Madeira and the best taxi/transport service on the island. Catia stands out not only for her excellent knowledge of Madeira, its tourist attractions, and hidden gems but also for her professionalism in customer service. With her services, traveling around the island becomes a true pleasure. Moreover, communication with Catia is incredibly easy and quick—you can always reach her effortlessly through WhatsApp. Regardless of the time of day, you can count on a prompt response and punctuality at the agreed times. Her flexibility and reliability make her a service you can trust in any situation. If you're looking for a dependable guide and transport in Madeira, Catia is definitely the best choice. I highly recommend her! ~ L. E
Serviço absolutamente impecável! Desde o primeiro contacto até ao final da viagem, tudo foi muito bem organizado e profissional. Os condutores foram sempre pontuais, simpáticos e prestáveis, e os veículos estavam em excelente estado. Nota-se que todo o serviço é pensado com atenção ao detalhe. Sem dúvida, um serviço 5 estrelas na Madeira — recomendo vivamente! ~ Paulo C
My wife and I booked Explore Madeira Tours for our airport pick up, drop off, and the East and West Island tours. They were very great people, super nice and knowledgeable. They took us to places that we would have never found and we actually met some of the family too which was awesome. They showed us great food spots and provided recommendations. One thing to note on how patient they were and nice, our flight was delayed for a three hours. However, Explore Madeira was able to be flexible with our schedule and gave us an hour to refresh before going on the tour. We highly recommend them, do not hesitate to book. Cátia and her husband were very nice people. If we come back we would most definitely reach out to them, they are just wonderful people! Thank you Explore Madeira Tours! Friends from USA ~ Greg T
We had an amazing experience on the West Madeira private tour with David! He drove us around the island in his taxi and showed us so many beautiful places we never would have discovered on our own. David is incredibly knowledgeable about Madeira and shared so much interesting information about the island’s history, culture, and hidden gems throughout the day. He was friendly, patient, and made us feel comfortable from start to finish. The tour felt very personalized, and we never felt rushed. We also loved supporting a family-owned business. If you’re visiting Madeira and want a memorable experience with someone who truly knows and loves the island, we highly recommend David. Thank you for making our trip so special! ~ katelyn b
I contacted Explore Madeira Tours at short notice for ideas for our group of 9 . David and Catia couldn't have been more helpful in terms of swift communication, advice and value for money. They arranged two trips for us - West coast tour and a sunset trip to do The Stairway to Heaven. On both trips David and Catia agreed some last minute changes and were kind enough to delay the start time of the West Coast Tour as we were a little tired after their hospitality! We loved their professional but fun outlook and were grateful for all the information they provided during the trips. They made us feel like friends rather than paying customers which was lovely. Highly recommend Explore Madeira Tours and will use again in future. ~ Fran C
On our recent trip to Madeira, we were fortunate enough to tour the West side of Madeira with our tour guide Catia. Our experience was amazing from start to finish. Booking was simple and fast and can be done directly through Whatsapp. The tour is a private tour that takes you to all the beautiful viewpoints of Madeira, as well as Seixal Beach, Porto Moniz, Cabo Girao, Câmara de Lobos Bay and more. Catia picked us up from our hotel and guided us throughout the day. We also stopped for Poncha and lunch at a delicious local restaurant. Our experience was very memorable thanks to our tour guide Catia. She did an amazing job driving us through the streets of Madeira and making us feel like a local. Definitely a tour you cannot find anywhere else! Overall, it was a 10/10 experience. We highly recommend this tour for anyone coming to Madeira! ~ Cathy D
We did a day tour with Cátia of the western part of Madeira. We had a brilliant time, she was reliable and picked us up on time (was very easy to organise and communicate with her). We told her in advance where we wanted to go but she also added lots of local knowledge and some other places on the way for us to see. We visited Henriques & Henriques, Fisherman’s village, Porto Moniz and the natural pools, Ribeira da janela, Seixal beach, Cabo Girão and many other viewpoints. We also stopped off for lunch (delicious authentic Portuguese bbq) and later a Poncha, of course. We are so glad we met Cátia, professional but equally a pleasure to share a day tour with her and we laughed and chatted all the way round. Would highly recommend to book a tour with Cátia or use for any transport needs in Madeira. Thank you again! Simone and family. ~ Simone S
I would love to wholeheartedly recommend Catia as an outstanding guide on Madeira and the most reliable taxi and transportation service on the island. Catia truly impressed me with her deep knowledge of Madeira, from its breathtaking spots to the hidden local treasures. Her warm and professional approach makes every journey around the island an absolute delight. What I also really appreciated was how easy it was to communicate with Catia. She’s always just a quick message away on WhatsApp, and she’s incredibly responsive, no matter the time. Plus, she’s consistently punctual and reliable, which is so important when you’re exploring a new place. If you’re looking for a trustworthy guide and transport service in Madeira, Catia is definitely the one to go with. I can’t recommend her enough! ~ Aleksandra W
My husband, daughter and I had a full day West tour with Explore. They are very reasonably priced and will take you to all the must sees of the island. But being with a local also meant going to the local gems. I had poncho (the drink you must have in Madeira ) in town, and it was meh, but the place Catia took us to was amazing! The bar seemed to be a real popular hangout, and it had one very busy woman who was solely dedicated to pounding and straining fresh fruit for the many flavors of poncho. And the bbq place we went to for lunch was out of this world! Huge wood fire going, and meat brought out on meter long skewers that they hung from a rod right over your table! You won’t find these places on your own as a tourist. Thank you David and Catia for a very entertaining day in Madeira! ~ Terry C
We had an amazing experience with Taxi Tours Explore Madeira! From the start, communication was excellent—David was extremely helpful when booking our tour and always quick to respond to any questions we had. Our driver and guide, Katia, was absolutely fantastic. She was warm, friendly, and incredibly informative, sharing fascinating insights about Madeira throughout the day. She also gave us lots of helpful suggestions for the rest of our time on the island, which we really appreciated. We did a wine tour that took us to three different wineries, each offering a unique atmosphere and delicious wines to taste. The tour was well-paced, relaxing, and a perfect way to experience Madeira’s wine culture. We highly recommend Taxi Tours Explore Madeira for anyone looking for a personalized, enriching experience. A big thank you to Katia and David for making our day so special! ~ Ed
David was our driver and guide for our madeira adventures today. We were 4 adults who just landed on the island. David arrived on-time with an afternoon agenda for us that allowed us to explore points of interest on maderia. He collected us on time from our hotel in Funchal and was courteous, knowledgeable and easy to chat with. He spoke several languages. Since he is a local of madeira, David knew the points of interest and when to get to them in order to avoid lines and crowded tourist times. We thoroughly enjoyed the afternoon exploring exploring the island with our private guide. This was our first time in madeira and our first time hiring a driver. I would highly recommend David and his company for any of your travel logistics while staying on the Maderia. His communication was quick and service affordable. Thanks again, Craig and Erin from Canada ~ _ D
Conocer Madeira de la mano de Catia es un verdadero lujo. Ella es la pura esencia de una isla que te abraza de norte a sur con amabilidad y simpatía. Hemos recorrido impresionantes lugares. Hermosos y exuberantes y, en cada rincón, Catiia transmite el orgullo de vivir aquí. Es una auténtica embajadora de la isla. Volveré. ~ ana s
A nossa experiência na Ilha da Madeira durante uma semana, foi incrível graças ao David. Um excelente profissional. Agradeço a sua disponibilidade, cuidado, atenção e paciência que teve connosco. Conhecemos a Ilha de lés a lés...mostrou-nos todos os seus recantos. Sem dúvida que voltarei. Obrigado David...és um ser humano incrível. ~ Kriola B
Cátia was onze gids en chauffeur voor een dag sightseeing Madeira. Iedereen die dit ook een dag wil doen raad ik aan om Cátia te boeken. Wat een fijne gids, ze komt van het eiland dus weet veel mooie plekken en ook wat je kunt proeven zoals rum, poncha of waar je lekker kunt lunchen. Absoluut 5 sterren! ~ Jeannine M
Recentemente apanhei um táxi para o aeroporto com a Catia, e foi uma experiência muito agradável. Ela foi extremamente simpática e fez-me sentir confortável desde o início. Conduziu com calma e segurança, e o carro estava impecável. A viagem foi tranquila, o que me ajudou a relaxar antes do voo. Não tive de me preocupar com nada, o que tornou o percurso ainda mais agradável. Sem dúvida, viajaria com a Catia outra vez. ~ João P
We had the pleasure of having David as our driver during our stay in Madeira, and we couldn’t have asked for a better experience. We were a group of seven, so he always had to take a van, but every time we called him, he was available and happy to take us wherever we needed to go. David is not only incredibly kind and accommodating but also gave us excellent recommendations on things to do on the island. When he drove us to Pico Ruivo and it was too foggy to see anything, he immediately suggested an alternative and took us to a stunning spot he knew personally. He’s super friendly, knowledgeable, and a genuinely great guy. We highly recommend him! ~ Annamaria I
We spent two days with David exploring the Easy and West coast. He was a very very nice chap! He knew everything a tour guide should and shared information about his own experiences and his family. He was very friendly and professional. He used web cams to take us to the sites when the weather would be at its best- it’s very changeable so having the freedom to mix things up was excellent. David’s company seemed a little less expensive than some of the other companies who have fancy keeps and Mercedes- but we loved the yellow taxi and David’s driving was safe and careful. Fabulous tour guide and company. 🫶🤩 ~ Joanna C
Recomand 100%. Promtitudine,seriozitate,mașină foarte curata,șoferi extrem de buni, oameni minunați plini de viață și mereu cu zâmbetul pe buze cu propuneri de a vizita locuri superbe și dornici să îți indrplineasca orice dorință ,iar prețul foarte corect. Vă mulțumim pt tot,sunteți minunați ,,❤️ ~ sorin p
Our tour across the beautiful island of Madeira with Explore Madeira Tours was truly exceptional. A special thank you to Cátia, whose passion, knowledge, and warmth made the experience unforgettable. Cátia didn't just show us Madeira's famous sights, she took us to its hidden gems, breathtaking viewpoints, and magical corners that most visitors never get to see. Along the way, she brought the island to life by sharing its rich culture, traditions, and local way of life, giving us a genuine taste of Madeira beyond the typical tourist experience. Every stop felt like an adventure, filled with stunning landscapes, fascinating stories, and unforgettable moments. Her enthusiasm and love for the island were contagious, making us feel connected to Madeira and its people. If you want to discover the true magic of Madeira, Explore Madeira Tours and Cátia are simply the best choice. Highly recommended for anyone looking for an authentic, memorable, and inspiring adventure! ~ Petr J
My friends & I went to Madeira to celebrate my birthday, such a beautiful island, we met Catia & David & they took us on the tour of the west side of the island, we had such a magnificent day, we learned all about the history of the island. Catia & David you are such a wonderful couple and I thank you so much for making my birthday celebration so memorable, we also had the best sing song ever in your taxi 😊, especially singing I beg your pardon I never promised you a rose garden, hopefully we will come back and do it all again, Paula & friends ~ pauline o
Our day with Catia was nothing short of magical. From the very moment we met her, she became like family - warm, kind, and genuinely interested in us and our story. She connected with our family instantly, especially with our two boys, who absolutely adored her (as you can probably tell from the photos!). Catia went above and beyond to make the day special. Her knowledge of Madeira’s history, culture, and hidden treasures was incredible, but it was her thoughtfulness and heart that truly made the experience unforgettable. By the end of the day, it felt less like we’d been on a tour and more like we’d spent time with someone who deeply cared about making our trip meaningful. Catia and David are exceptional people, and Explore Madeira Tours is a company run with passion and heart If you’re visiting Madeira, book your island tour with Catia. You’ll see the island through the eyes of someone who loves it deeply, and you’ll leave with memories that will stay with you for a lifetime. 💚 ~ Martin C
6-stars rating! I have been 2w ago in Madeira and I need to share that my level of excitement about this gorgeous island is largely due to David and his services... we rented his van for the full week after reviewing different options and my full family (my wife and me, grandma, 3 kids of 12-3-1yo) created a magic personal connection with him which made our stay a fantastic moment. he has a real passion to show the most gorgeous places and most fun events (all about poncha places and amazing nightlife...) at the right price. Muito obrigado David! ~ Giovanni P
I recently used a taxi service to get to the airport in Madeira, and it was a smooth and reliable experience. The taxi arrived on time, the driver was professional and courteous, and the car was clean and comfortable, with good air conditioning. The driver knew the best route to avoid traffic, so we got to the airport quickly and without any hassle. The price was reasonable for the quality of service, with no surprises at the end. Overall, I was very satisfied and would recommend this taxi service for anyone needing a dependable ride to the airport in Madeira. ~ Casey C
Plus qu’un chauffeur, une vraie personne sympathique, chaleureuse et accueillante. Natif de madère, David sera vous conduire aux 4 coins de l’île mais aussi vous raconteras les anecdotes et l’histoire de madère, les petits détails à savoir, les bonnes adresses de restaurants, les lieux à visiter… Notre séjour a été embellit par cette rencontre qui nous a permis de nous déplacer pour un tarif abordable et une expérience personnalisé! Je recommande vivement, merci encore David ! ~ Gabriel G

Find us on social media